Thursday, March 15, 2012

Erasmus MC has a higly restricted VPN

There are several types of saved connections:- Erasmus MC has a higly restricted VPN portal, the default for most aims;- because of problems with several resources, there also is a special alternatieve route- Erasmus MC also has an SMS/Citrix connection for employees working with patient data from home;- Erasmus University Rotterdam has the MyEUR/ERNA-VPN portal for students and Erasmus MC employees with a teaching task.The VPN portals are connections to the network of Erasmus MC or EUR through a kind of tunnel in the network of the home internet provider. When you order information from a logged-in computer to a provider, the IP address is enclosed. For the information provider the requesting computer seems to be in the network of the employer, and gives access to that information (if, at least, there is a licence agreement).In the Citrix connection the computer really is in the network of the employer, but that computer is operated remotely, using the monitor, keyboard and mouse of the remote pc. The remote computer only functions for the connection, and cannot be accessed otherwise. A drawback is that files are downloaded to the network computer in Erasmus MC, and not to your home pc. To use the file, you must send it to yourself in an e-mail attachment. Not very skilful.The 'normal' VPN tunnel connection of Erasmus MC gives troubles when using several servers: our OPAC (catalogue with access to hundreds of e-books), anatomy atlas (Primal Pictures). When accessing byInternet Explorer 9 with Windows Vista or Wondows 7, or Safari with Apple/iMac there are even problems in using PubMed.These problems can be prevented in several ways:- via the MyEUR/ERNA-VPN portal (for employees with a teaching task),- via the Erasmus MC SMS/Citrix connection (not handy),- via the special alternatieve route in the normal VPN-menu of Erasmus MC,- use, in stead of Internet Explorer 9 or Safari: Mozilla Firefox or Google Chrome, eventually in combination with the alternatieve route.

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